Diane McLoughlin

Diane is the Training Coordinator within Client Training Services Team (CTS), where she plays a key role in the design, coordination, and delivery of high‑quality, learner‑focused training solutions. With extensive experience supporting training delivery across a wide range of subjects, Diane works closely with stakeholders to ensure that all CTS programmes are engaging, effective, and aligned to organisational needs. Diane is involved end‑to‑end in the training lifecycle — from supporting needs analysis and programme development, to coordinating delivery and ensuring a positive learning experience for participants. Her work supports CTS in delivering customised training solutions for internal teams and external organisations, helping clients build capability, improve performance, and achieve measurable outcomes. Through her strong organisational skills, learner‑centric approach, and commitment to continuous improvement, Diane helps position CTS as a trusted partner for organisations seeking professional training design and delivery services.