FRS Training is delighted to announce that it has been shortlisted in two categories at the CCMA Irish Customer Contact & Shared Services Awards 2026, recognising its commitment to employee engagement, teamwork and organisational excellence.
The two nominations are for Best Employee Engagement and Support Team of the Year, highlighting the important role FRS Training plays in supporting employee development, strengthening workplace culture and delivering effective training solutions across FRS Co-Op.
The annual CCMA Awards celebrate excellence across Ireland’s customer contact and shared services sectors, recognising organisations and teams that demonstrate innovation, collaboration and a commitment to their people.
Building on Award-Winning Success
The nominations follow FRS Training’s success at the 2025 CCMA Awards, where it won Best Use of Technology – Tactical Project for FLEX (Focused Learning Experiences), its innovative learning and development platform.
Developed to support the diverse training and development needs of FRS Co-Op, FLEX has helped improve employee engagement, streamline training delivery and strengthen learning opportunities across the organisation.
This year’s nominations further recognise the dedication of the FRS Training team and its continued focus on creating a positive employee experience while supporting the wider organisation.
The winners will be announced on Friday, 27 November 2026, at the CCMA Awards ceremony in the Dublin Royal Convention Centre.
We congratulate everyone involved in achieving these nominations and look forward to celebrating alongside Ireland’s leading customer contact and shared services organisations.
Learn more about the CCMA Awards 2026.