Soft Skills & Communications

Soft Skills & Communications

A recent study found that soft skills training boosts productivity and retention by 12 % and delivers a 250 % return on investment.

At FRS, we deliver soft skills training as accredited standalone modules or customised courses tailored to your requirements. Our programmes include communication, time management, leadership and management, sales and customer service.

Contact us to talk about your needs.

Here are some of our accredited courses.

Supervisory Management

Supervisory Management

Organisational leadership had become key to competitiveness and sustainability.

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Training Delivery and Evaluation

Training Delivery and Evaluation

Future trainers learn how to design and deliver good learning and build better interpersonal skills.

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Communications

Communications

Effective communication is at the heart of every organisation, every job and every personal relationship.

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Customer Service

Customer Service

Improving the quality of your customer service through training leads to an increase in customer satisfaction, retention and loyalty.

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Career Planning

Career Planning

Career planning is the continuous process of thinking about your interests, values, skills. We teach techniques for career long benefits.

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Retail Selling

Retail Selling

Retail selling techniques are key to converting general interest into customers.

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Retail Administration

Retail Administration

Retail training improves sales and general shop efficiency as well as the customer experience.

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Information Technology

Information Technology

With the rapid development of information technology, digital literacy plays a vital role in organisations.

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Current Courses.

Training Delivery and Evaluation 6N3326

Location: Claremorris, Mayo
Date: 26 Sep - 4 Oct 2019
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Supervisory Management 6N4329

Location: Claremorris, Mayo
Date: 10-16 October 2019
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