Soft Skills & Communications

Soft Skills & Communications

A recent study from Boston College, Harvard University, and the University of Michigan found that soft skills training, like communication and problem-solving, boosts productivity and retention 12 percent and delivers a 250 percent return on investment based on higher productivity and retention.

At FRS, we deliver soft skills training as accredited standalone modules or customised courses tailored to your requirements. Our programmes include communication, time management, leadership and management, sales and customer service.

Contact us to talk about your needs.

Here are some of our accredited courses.

Supervisory Management

Supervisory Management

Organisational leadership had become key to competitiveness and sustainability.

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Training Delivery and Evaluation

Training Delivery and Evaluation

Future trainers learn how to design and deliver good learning and build better interpersonal skills.

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Communications

Communications

Effective communication is at the heart of every organisation, every job and every personal relationship.

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Customer Service

Customer Service

Improving the quality of your customer service through training leads to an increase in customer satisfaction, retention and loyalty.

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Career Planning

Career Planning

Career planning is the continuous process of thinking about your interests, values, skills. We teach techniques for career long benefits.

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Retail Selling

Retail Selling

Retail selling techniques are key to converting general interest into customers.

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Retail Administration

Retail Administration

Retail training improves sales and general shop efficiency as well as the customer experience.

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Information Technology

Information Technology

With the rapid development of information technology, digital literacy plays a vital role in organisations.

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Current Courses.

Retail Sales 5N1619

Location: Roscommon
Date: 23 Nov - 14 Dec 2018
The purpose of this award is to equip the learner with the knowledge, skill and competence to operate effectively in a range of retail selling environments. Learn More...

Training Delivery and Evaluation 6N3326

Location: Clare
Date: 4 Feb - 4 Mar 2019
This Course is designed to equip learners with the knowledge and slills necessary to design, deliver, assess and evaluate training programmes. Learn More...

Training Delivery and Evaluation 6N3326

Location: Maldron Hotel Limerick City
Date: 6-28 February 2019
This Course is designed to equip learners with the knowledge and slills necessary to design, deliver, assess and evaluate training programmes. Learn More...

Supervisory Management 6N4329

Location: Maldron Hotel Limerick City
Date: 13 Feb - 6 Mar 2019
The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to work in a range of industry sectors independently in a supervisory capacity. Learn More...

Training Delivery and Evaluation 6N3326

Location: Cork
Date: 13 Feb - 13 Mar 2019
This Course is designed to equip learners with the knowledge and slills necessary to design, deliver, assess and evaluate training programmes. Learn More...

Training Delivery and Evaluation 6N3326

Location: Leitrim
Date: 23 Feb - 23 Mar 2019
This Course is designed to equip learners with the knowledge and slills necessary to design, deliver, assess and evaluate training programmes. Learn More...