Soft Skills & Communications
Soft Skills & Communication Courses
At FRS, we deliver soft skills training as accredited standalone modules or customised courses tailored to your requirements. Our programmes include communication, time management, leadership and management, sales and customer service. We offer a number of blended learning and virtual live online courses.
Contact us to talk about your needs.
Here are some of our accredited courses.
Supervisory Management
Organisational leadership had become key to competitiveness and sustainability.
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Training Delivery and Evaluation
Future trainers learn how to design and deliver good learning and build better interpersonal skills.
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Communications
Effective communication is at the heart of every organisation, every job and every personal relationship.
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Customer Service
Improving the quality of your customer service through training leads to an increase in customer satisfaction, retention and loyalty.
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Career Planning
Career planning is the continuous process of thinking about your interests, values, skills. We teach techniques for career long benefits.
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Retail Selling
Retail selling techniques are key to converting general interest into customers.
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Retail Administration
Retail training improves sales and general shop efficiency as well as the customer experience.
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Information Technology
With the rapid development of information technology, digital literacy plays a vital role in organisations.
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Certificate in Digital Marketing - Virtual Online
Gain impressive digital marketing know how through virtual online modules over zoom - one session a week over 8 weeks.
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Sorry, we aren't running any Soft Skills & Communications courses at this time.
If you are looking for a particular course in this sector then please use our Course Enquiry form to express your interest. Alternatively you can browse all sectors or use our course search to find more courses.